Shipping policy

At Casa Moda, we work with a trusted delivery company to ensure that your order is delivered safely and conveniently.

Delivery Time

• Cairo & Giza: Orders are delivered within 2 business days.
• Alexandria & Other Governorates: Orders are delivered within 3–5 business days.

Delivery times are calculated from the date your order is confirmed and prepared for shipping.

Delivery Process

Once your order is confirmed, it will be prepared and handed over to our delivery partner. The delivery company may contact you by phone to arrange the delivery.

Please make sure that your phone number and delivery address are correct when placing your order.

Shipping Fees

Shipping fees are calculated and displayed at checkout based on your delivery location.

Delivery Delays

Delivery times may vary due to weekends, public holidays, high order volumes, or circumstances beyond our control.

If you experience any issue with your delivery, please contact Casa Moda through our customer service channels and we will be happy to assist you.

Order Delivery

Please check your order upon delivery. If there is any issue with the received items, please contact us as soon as possible according to our Return & Exchange Policy.